Most of the businesses worth buying have no listing and no broker. Their owners have not decided to sell, and many have never been asked. You can still buy one, but the process runs on different rules from a brokered deal. You start the conversation yourself, and you set a price without anyone handing you a package.
This page covers the mechanics of that approach, from the first list to the months of follow-up. If you want the whole acquisition process end to end, including diligence, financing and closing, start with our guide on how to buy a business off-market.
Why owners who aren't selling will still talk
An owner who has not listed is rarely an owner who will never sell. Most have thought about the end at some point and simply have not acted on it. The Exit Planning Institute's 2023 national survey found that 73% of business owners would like to exit within the next ten years.
Age is the usual trigger. Retirement was the most common reason sellers gave for listing in BizBuySell's Q3 2025 Insight Report, cited by 42% of them. Those are owners who already listed. The ones you are looking for are a few years behind them, still running the business and thinking about the same question in private. We cover that owner in more depth in buying a business from a retiring owner.
The practical consequence is timing. When you reach an owner before they have hired a broker, you are often the only buyer they are speaking with. That is the whole advantage of this approach, and it is also why it takes patience.
Step 1: Build the target list
Everything starts with a written buy box: industry, size range, geography and the kind of ownership you want to buy from. Be specific enough that you could hand it to a stranger and they would build the same list you would.
Then build the universe of companies that fit. State business registries, licensing boards, trade associations and map listings will give you the companies. Commercial databases help, though they tend to cover small private companies thinly, so expect to combine sources and clean the result by hand.
Before you send anything, confirm that each company still operates and find a verified email address for the actual owner. Writing to an office manager or a generic info@ inbox wastes the one first impression you get. A bad address also hurts you directly, since bounced emails damage the reputation of the domain you send from.
Signals worth adding to the list if you can find them include years in business, owner tenure and whether a second generation appears anywhere on the website. None of these tell you an owner will sell. They help you decide who to write to first and what to say.
Step 2: Write the first message
The first email has one job, which is to get a reply. It should say who you are and why you picked this company, then ask for a short conversation. It should make no offer and mention no price.
Keep it under 100 words. Owners read email on a phone between jobs, and a long message reads like a pitch. Write it in the first person and sign it with your name. If you are a fund, say so plainly in a sentence, then go back to talking about their company.
Subject: Harper Mechanical
Hi Tom,
I'm Sarah Kim, and I'm looking to buy one commercial HVAC company in the Upstate and run it myself for the long haul. Harper came up because you've kept the same general contractors for decades, which is the kind of reputation I'd want to protect.
Selling may not be on your mind at all. If it ever is, would you be open to a 15-minute call so I can introduce myself? I wouldn't ask for any numbers.
Sarah
A few details in that note do the work. The subject line is the company name, which looks like a real email and gets opened. The reason for reaching out is specific to Harper. The ask is small, and the last line removes the thing most owners fear about these emails, which is being asked for their financials by a stranger.
Expect to send two or three short follow-ups over several weeks. Each one should add something new (a different reason you are interested, a line about your background) instead of asking whether they saw the last email. Plenty of owners reply to the third message after ignoring the first two.
Step 3: Run the first call
When an owner agrees to talk, treat the first call as an introduction in both directions. You want to leave knowing what the business means to them and roughly when they might think about a change. They want to leave knowing whether you are serious and whether you would look after what they built.
Questions that tend to open owners up:
- How did you get into this business?
- What does a normal week look like for you now?
- Who would run things if you took three months off?
- Have you thought about what you'd want the next ten years to look like?
- If you did sell one day, what would matter most to you about the buyer?
Then tell them about yourself honestly, including why you want to own a company like theirs and how you would fund it. Owners decide whether to keep talking based on the person far more than the price, and the price has not come up yet anyway.
End by agreeing on a next step, even a small one like a second call in two weeks or a visit to the shop. A call that ends with "let's keep in touch" usually ends the conversation.
Step 4: Earn the right to see the numbers
A brokered deal hands you a CIM on day one. Here you have to ask, and you get the numbers after the owner trusts you enough to share them. (If you have never seen a broker package, our explainer on what a CIM is shows what you are rebuilding yourself.)
Usually that trust takes two or three conversations. Ask for something small first, such as revenue for the last three years and a rough sense of owner earnings. Offer to sign an NDA before they send anything, which signals you take confidentiality seriously. Once they share the summary, the tax returns and profit and loss statements follow more easily.
Expect the books to be messy. Owners of businesses that were never prepared for sale run personal expenses through the company and pay family members, and their accountant built the statements to minimize tax. Be patient about that, and ask questions with curiosity instead of suspicion. An owner who feels judged on a call about their numbers usually stops sending them.
Step 5: Price it without a broker's package
With no broker, nobody has told the owner what the business is worth, which cuts both ways: you avoid an inflated asking price, and you also carry the job of explaining value to someone who may have a number in their head with no basis behind it.
Start by rebuilding owner earnings yourself. Take reported profit, add back the owner's salary and personal or one-time expenses, then subtract what you would pay a manager to do the owner's job. Every add-back should be something you could show the owner and their accountant line by line.
Then apply a multiple you can defend from comparable deals in that industry and size range. Our page on business valuation multiples covers how those ranges move with size and quality. Share a range in conversation before you put anything in writing, and walk the owner through how you got there. An owner who understands your math will often accept a lower number than one who simply receives it.
Structure is where many off-market deals close the gap between what the owner wants and what you can pay. A portion paid over time through a seller note, or an earnout tied to performance, lets an owner reach their number while you keep the risk manageable. Our guide to seller financing explains how those notes usually work. Lender rules on seller notes change, so confirm the structure with your lender, attorney and CPA before you propose it.
Step 6: Keep the conversation alive for months
Most owners who reply with interest are not ready to sell this quarter. Some are a year out. Some need to see their kid decline the business, or get through one more busy season, before they will commit. The buyer who is still in touch when that moment arrives usually gets the first call.
Keep a simple record of every owner conversation, noting what they said about timing and when you agreed to check back. Then honor those dates. A short note every two or three months is enough. Make each one about them (a question about the season they mentioned, an article relevant to their trade) and leave out any pressure to move faster.
Volume matters here, because your pipeline is a set of owners on different clocks. Spur Ridge Capital, an independent sponsor we work with, logged 184 interested owner replies in 85 days. Rockland Heritage, a search fund, logged 125 in 86 days. Both figures come from their own reply trackers, and both buyers still had to work those conversations over the months that followed.
Spur Ridge Capital, independent sponsor, in 85 days. From their own reply tracker.
Rockland Heritage, search fund, in 86 days. From their own reply tracker.
Search funds run this follow-up discipline more rigorously than almost anyone, since a searcher has one shot at one company. Our piece on how search funds find deals shows how they structure the pipeline.
Mistakes that end the conversation
Putting a low number in an email
A price in writing before you have seen the numbers or met the owner reads as an insult, and owners forward those emails to their spouse and their accountant. If you have to talk about value early, do it on a call, as a range, with your reasoning attached.
Talking like a fund
"Platform," "add-on," "EBITDA multiple" and "value creation" mean something to you. To a 62-year-old owner of a plumbing company they often signal a buyer who will cut staff and flip the business in five years. Talk about the company and its people in the owner's own words.
Asking for financials on the first call
It is the fastest way to confirm the owner's fear that you only care about the numbers. The financials will come once they trust you. Asking on call one usually means they never come at all.
Sounding like a mass mailing
Owners who have been in business for decades get a "Dear Business Owner" email with a paragraph about some firm's investment thesis every week, and they delete it. Every message should read as if you wrote it to one person, because it should be specific enough that you could only have sent it to them.
Doing this yourself, or with help
Everything above can be run by one person with a decent list and a lot of discipline. The honest cost is time, since list building is tedious and replies need answering the same day. Brokers still have real value for buyers who would rather pay for a prepared seller than build the pipeline.
If you would rather spend your hours on the owner calls, that is the part of the work we take off your plate at Visbl. You can book a call with us to see what it would look like for your buy box. And for the steps that come after a signed LOI, see the full process of buying a business.
Worth reading next: our ranking of the biggest acquisitions of all time; our private equity firms list by segment and sector; and the leading deal origination platforms for off-market deal flow.
Related reading
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